About MobileSupport for SAMSUNG
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – Remote
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.
* Recommended OS : 4.0 ~ 4.1
Previous Versions
Here you can find the changelog of MobileSupport for SAMSUNG since it was posted on our website on 2016-10-04 04:08:07.
The latest version is 7.2.0.445 and it was updated on 2024-04-22 12:21:33. See below the changes in each version.
MobileSupport for SAMSUNG version 7.2.0.445
Updated At: 2023-03-22
MobileSupport for SAMSUNG version 7.0.1.11 (Build 368)
Updated At: 2021-03-28
Changes: v7.0.1.11 (Build 368)
MobileSupport for SAMSUNG version 6.0.27.9 (Build 355)
Updated At: 2020-04-13
Changes: v6.0.27.9 (Build 355) : Apr 9, 2020
MobileSupport for SAMSUNG version 6.0.23.4 (Build 338)
Updated At: 2018-12-17
Changes: v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 16, 2018
v6.0.20.8(Build 327) : April 24, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
MobileSupport for SAMSUNG version 6.0.17.2
Updated At: 2017-08-28
Changes: v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.15.2(Build 313) : April 25, 2017
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
v1.2.12.7(Build 285) : December 14.2015
v1.2.12.1(Build 279) : October 15, 2015
v1.2.11.5(Build 278) : September 29, 2015
MobileSupport for SAMSUNG version 1.2.15.3
Updated At: 2016-05-25
Changes: v1.2.15.3(Build 297) : May 25.2016,v1.2.12.7(Build 285) : December 14.2015,v1.2.12.1(Build 279) : October 15, 2015,v1.2.11.5(Build 278) : September 29, 2015
Disclaimer
Official Google Play Link
We do not host MobileSupport for SAMSUNG on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for MobileSupport for SAMSUNG is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
